Gary Simmons MCS Testimonials & Reviews

I have utilized Gary’s professional services for over 20 years. Gary has been personally responsible for producing millions of dollars of additional gross profit in my organization over the years. There is nobody better, I highly recommend Gary and his professional staff.

M.J. Vaughn former owner/ operator of 11 Southern California dealerships, currently CEO of a nationwide acquisition and merger company.

Gary has been my service department consultant for fifteen years. He has assisted me in maximizing the true income potential in all my service departments. Gary brings his knowledge of the entire dealership operation to his entire approach. I am consistently a top performer in all my fixed ops industry composites, thanks to Gary, There is nobody better in the industry than Gary.

Michael O’Brien is the Dealer Principal of the O’Brien Auto Group , Seattle , Washington Honda of Marysville Washington, Lexus of Bellevue Washington, Toyota of Kirkland Washington, VW of Kirkland Washington, Toyota of Renton Washington, Acura of Seattle Washington, Lexus of Tacoma Washington, Volvo of Tacoma Washington and Jaguar Range Rover of Tacoma Washington

Truly the best in the industry. We have worked with Gary for over 20 years in our dealership. A true professional that will maximize customer retention and bottom line net profits. Nobody better !

Gary has assisted me for 20 years in maximizing the true income potential in my service departments. I am consistently a top performer in all my fixed ops industry composites, thanks to Gary, nobody better in the industry than Gary.

I have used Gary in our organization for 10 years. His approach to evaluating and managing fixed ops is brilliant. I have learned more about fixed ops from Gary than everybody else combined in 35 years. Gary changes people’s lives and perspectives in managing in our industry. Gary has a unique blend of analyzing and implementing processes, systems that fit the dealership. Gary’s approach to training and communicating with our managers and employees is of the highest level of professionalism.

Gary Simmons with Simmons Dealership Management Consulting Services has an exceptional ability to analyze dealership operations and uncover growth opportunities others miss. He evaluates the numbers across the entire store — from fixed ops to sales — and delivers a direct, actionable plan to improve performance. When digital strategy becomes part of the solution, Gary brings me in to conduct a full digital analysis so marketing aligns with operational goals. Together, we've grown the service department and increased new and used vehicle sales. Gary is the consultant dealers call when they're serious about growth and accountability.

This is one of the most objective endorsements I can offer. I have worked with Gary Simmons for many years—both recommending him to numerous dealer principals and retaining him directly in our own dealerships. Gary is a true fixed operations diagnostician. He understands service and parts at a level that comes only from deep, repeat experience across a wide range of dealerships. He quickly identifies root causes, prescribes practical solutions, and—most importantly—communicates those solutions in a way leadership and frontline teams actually understand and execute. The result is not a temporary lift, but durable improvement. Processes get corrected, accountability is established, and the same issues do not resurface. If fixed operations performance, culture, and profitability matter to you, Gary Simmons delivers.

I first met Gary Simmons with MCS in the early 1990s when I was working as a dispatcher at a Chevrolet dealership. I'll never forget the first question he asked me: "How many hours of labor do you have to sell today?" At the time, I didn't know the answer. That moment stuck with me and changed how I looked at the service business. It pushed me to start thinking about capacity, productivity, and accountability in a completely different way. Today, as the Operating Partner and General Manager of a large Toyota dealership, I still think about that lesson. Every day I know exactly how many hours we have available to sell. I will forever be grateful to Gary for that moment and the impact it had on my career.

If you are looking for growth in Fixed Ops, MCS is the solution. I had been a Service Manager for a few years, and I thought everything was going well, but the truth is, I was not managing the business the business was managing me. Through a referral, we gave MCS a call. Gary did an analysis of our Fixed Ops showing areas of opportunity and began sharing his knowledge and as I grew the business grew. Gary's Fixed Ops program created profitability, positively impacting our employees and their families, our customers and our community. Thank you Gary!